Terms of Service

Appointments:

• All appointments must be scheduled in advance.
• Cancellations require 24-48 hours notice. Late cancellations may incur fees.

Payment & Billing:

• Payment is required at the time of service unless otherwise arranged.
• Packages and memberships are non-refundable.

Treatment Expectations:

• Results vary; the Clinic does not guarantee outcomes.
• All treatments are performed under licensed medical supervision.

Conduct:

• Patients must follow staff instructions during treatments.
• Harassment or unsafe behavior may result in termination of care.

Liability:

• ILLURA Health and Wellness is not responsible for lost, stolen, or damaged personal property.
• Patients assume all risks associated with treatments after informed consent.

Medical Disclaimers:

The information provided by ILLURA Health and Wellness (“the Clinic”) on our website, social media, or printed materials is for educational purposes only and is not intended as medical advice, diagnosis, or treatment. Individual results may vary.

Morpheus8, IV therapy, and other aesthetic treatments carry risks. Before starting any treatment, a licensed provider will evaluate your suitability and discuss potential risks, benefits, and alternatives.

By using our services, you acknowledge that no guarantees are made regarding results.

Procedure-Specific Disclaimer Example:

• Morpheus8: Results vary based on skin type, age, and number of sessions. Mild redness, swelling, or bruising may occur.
• IV Therapy: Reactions are rare but can include dizziness, nausea, or allergic reactions. Infusions are administered under licensed supervision.

HIPAA Compliance Statement:

ILLURA Health and Wellness is committed to maintaining the privacy and security of your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

We may collect, use, and store your medical information to provide treatment, process payments, and coordinate care. Your information will never be sold or shared outside the scope of treatment without your written authorization, except where required by law.

Patients have the right to:

• ILLURA Health and Wellness is committed to protecting your health information in accordance with HIPAA regulations. We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of your personal health information.
• Our staff is trained on HIPAA compliance and patient privacy. We do not share your health information without your consent except as required by law or for treatment purposes.
• For more details on how we handle your information, please refer to our Privacy Policy.